Cookie Policy
How Surge Streamwise uses cookies and tracking technologies to enhance your experience
Last Updated: January 15, 2025What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit. They're completely harmless – just tiny pieces of data that make your browsing experience smoother.
At Surge Streamwise, we use cookies to understand how people interact with our event budget planning tools. This helps us make improvements and provide better service to event planners across Malaysia and beyond.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas. Without these cookies, surge-streamwise.com simply won't work correctly.
Functional Cookies
These remember your preferences and choices – like your preferred currency for budget calculations or language settings. They make your experience more personalized each time you visit.
Analytics Cookies
We use these to understand how visitors use our budgeting tools. Which features are most popular? Where do people spend the most time? This data helps us improve our services.
Marketing Cookies
These track your browsing habits to show you relevant content about event planning services. They help us understand what financial solutions might interest you most.
Important Note About Essential Cookies
Essential cookies cannot be disabled as they're required for surge-streamwise.com to function properly. These include cookies that maintain your login session, remember items in your budget calculations, and ensure security features work correctly.
Your Cookie Preferences
You have control over which cookies we use on surge-streamwise.com. While essential cookies are required for basic functionality, you can choose to reject all non-essential tracking cookies.
How Cookies Enhance Your Experience
When you're planning event budgets on surge-streamwise.com, cookies help us provide a better experience in several ways:
- Remembering your preferred currency settings for budget calculations
- Saving your partially completed budget templates for later use
- Understanding which budget categories are most commonly used by Malaysian event planners
- Personalizing content recommendations based on your event planning interests
- Improving our budget forecasting tools based on usage patterns
- Ensuring smooth navigation between different sections of our platform
For example, if you frequently plan corporate events in Kuala Lumpur, our cookies help us suggest appropriate vendor pricing ranges and typical cost allocations for that region and event type.
Managing Cookies Through Your Browser
You can also control cookies directly through your browser settings. Here's how to manage cookies in popular browsers:
Data Retention and Storage
Different types of cookies are stored for different periods. Session cookies are deleted when you close your browser, while persistent cookies may remain for up to 24 months. Analytics data is typically retained for 26 months to help us identify long-term trends in how event planners use our budgeting tools.
You can delete cookies at any time using the controls above or through your browser settings. Deleting cookies won't affect any budget data you've saved in your account, but you may need to reset preferences like currency and regional settings.
Third-Party Services
Some cookies on surge-streamwise.com come from third-party services we use to improve our platform:
- Google Analytics for understanding website usage patterns
- Payment processing services for secure transaction handling
- Customer support chat tools to provide assistance
- Email marketing platforms for sending relevant budget planning tips
These third-party services have their own privacy policies and cookie practices. When you reject non-essential cookies through our controls, we also signal these preferences to third-party services where technically possible.
Updates to This Policy
We update this cookie policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify users through our platform and update the "Last Updated" date at the top of this page.
We recommend reviewing this policy periodically, especially if you have concerns about data usage or want to understand new features we've added to our event budget planning platform.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or want to discuss your privacy preferences, we're here to help.
Email: [email protected]
Address: 38-40, Persiaran Medan Bercham 7, Pusat Bandar Baru Bercham Timur, 31400 Ipoh, Perak, Malaysia
Phone: +60193457600